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Terms and Conditions 

By making a booking payment/deposit, you agree to these terms.

Our booking confirmation indicates that your spot has been reserved on the trip. These booking conditions require you to comply with all your obligations to fully secure your place on the trip. 

It is essential that you read the terms and refund conditions carefully, as Women Want Adventure operates a range of trips, each with its own specific operational terms and refund policies.

Booking Terms & Conditions Changes

We may amend the booking terms and conditions at any time by notice to you or by posting a notice on www.womenwantadventure.com.au. Except in the case of minor changes that do not affect your rights, we will provide at least 30 days’ notice before the amendment becomes effective.

Trip Bookings

If you would like to participate in a Women Want Adventure Trip, you must book via our website, complete all required fields for personal information, including any medical information, and agree to these booking terms and conditions. All prices are per person and inclusive of GST.

Prices

Prices vary depending on the trip. All trip prices are in Australian dollars (AUD). The prices represent the most current prices per person. While Women Want Adventure does its best not to increase trip prices, due to accommodations bookings, logistics, and time of year of trip, prices may need to be altered. If a third party's charges to us increase, Women Want Adventure may amend our trip prices at any time.

Age

There is a minimum age of 18 years old.

Most of our trips do not have an upper age limit, but please remember that our trips can be physically demanding, so you should ensure that you are fit enough to participate fully. A medical clearance certificate is required if you are over 65 years old. 

We are able to provide information on mandatory health requirements for trips, but we are not medical experts. Before traveling and before departure, you should seek medical advice for the latest health requirements and recommendations for your destination.

Risk

You acknowledge the nature of the trip is adventurous and participation involves a degree of personal risk. Natural, cultural, and geographical characteristics of these places present dangers and physical challenges that are greater than those we encounter in our daily lives. For assessing whether the itinerary should operate, we rely on reports from government foreign departments as well as our own contacts. In addition, you must familiarise yourself with all relevant travel information and the nature of your itinerary. Your decision to travel is informed by this information, and you acknowledge that you are aware of the personal risks involved.

Requirements for health and fitness

On the booking page, each trip is graded according to its level of difficulty. It is imperative that you are physically prepared for the trip. If you are not physically prepared you may need to or be asked at times to miss/skip certain days or portions of your trip. Refer to our trip grading for more information. You must be in good health and physical condition and are strongly advised to follow our pre departure fitness training recommendations. You will be required to submit our medical questionnaire online or for international larger trips (form) as proof that you are fit enough to participate in the tour 70 days prior to departure.

Booking with Women Want Adventure means you understand your trip may operate in unpredictable outdoor environments. When you participate in an activity with Women Want Adventure, you accept the inherent risks of injury, death, or damage to property that may be associated with that activity. Whenever you feel ill or injured, you must notify your guide immediately so we can take appropriate action.

Medical 

Pre-existing medical conditions: If you suffer from asthma, high blood pressure/heart disease, diabetes, epilepsy or mental illness; please discuss it with your doctor before your trip. You must also outline any medical conditions on your online booking form to notify Women Want Adventure.

For our trips, you must have a doctor's certificate if you are over 65 years old. Medical and evacuation expenses will be your responsibility, but insurance may cover you depending on the circumstances. While we do not discriminate by age, due to the extreme nature of many of our trips we strongly discourage participants over 65 years of age. Women Want Adventure reserves the right in its absolute discretion to refuse a participant the right to participate on a trip and our standard cancellation terms will apply in these circumstances if the participant does not meet the fitness, health and medical requirements to safely complete the trip. 

When booking any trips with Women Want Adventure, clients must disclose every matter concerning their health and mental and physical fitness of which they are aware, or ought reasonably be expected to know, that is relevant to Women Want Adventure's decision to permit you to go on the adventure trip. If there is any change in your medical or health condition, immediately upon any adverse change in your health or fitness that may be likely to affect Women Want Adventure's decision to permit you to go on the trip, you will notify Women Want Adventure in writing of any such adverse change. You acknowledge that the obligation to disclose under this condition continues from the time of booking the tour through to departure and extends for the duration of the tour.

You must ensure you have taken the necessary precautions to immunise/vaccinate for the destination they are travelling to. Clients booked on a trip must take out a travel insurance policy that adequately covers them for medical eventualities including cover specifically for pre-existing medical conditions.

Day Trip Terms

Cancellations and Refunds

• 0–10 days before departure: No refund available.

• 11–30 days before departure: 50% refund of the total trip cost.

• 31 days or more before departure: 75% refund of the total trip cost.

• The full trip cost is forfeited if a participant cancels after the trip has commenced, fails to attend, or arrives late on the day of departure.

Day Trip Transfers

• Transfers must be requested more than 30 days prior to departure and can only be moved to another available day trip within the same calendar year.

• A $50 + GST transfer fee applies to all approved transfers.

• Within 30 days of departure, transfers are not permitted.

• Participants may nominate another person to take their place; however, it is the participant’s responsibility to arrange this replacement, not Women Want Adventure’s. We must know in writing at least 5 days before departure. 

• If you choose to transfer your booking or accept a new date offered due to weather or other circumstances, your booking remains subject to the original Terms and Conditions of your initial booking date.

Day Trip Weather Changes

If Women Want Adventure cancels a day trip due to weather or safety reasons, participants will receive a full refund of the amount paid or may transfer to a later departure without any additional fees.

OVERNIGHT HIKING & SHOALHAVEN GORGE TRIP TERMS

• A non-refundable deposit is required at the time of booking to secure your place.
• For overnight trips paid in full upfront, this includes a 20% non-refundable deposit.
• Final payment is due 30 days before departure. It is the participant’s responsibility to check their emails and notifications for payment reminders.

Cancellations and Refunds

• 0–10 days before departure: No refund available.
• 11–30 days before departure: 50% refund of the total trip cost (excluding the deposit).
• 31 days or more before departure: 75% refund of the total trip cost (excluding the deposit).
• Deposits are strictly non-refundable under all circumstances.
• If a participant cancels after the trip has commenced, fails to attend, or arrives late on the day of departure, the full trip cost is forfeited.

Transfers

• Transfers are permitted more than 30 days prior to departure, subject to availability and approval by Women Want Adventure.
• Transfers can only be made to the same trip at a later date within the same calendar year.
• A $60 + GST transfer fee applies to all approved transfers.
• Within 30 days of departure, transfers and deposits are non-transferable.
• It is the participant’s responsibility to contact Women Want Adventure in writing to request a transfer.
• Women Want Adventure does not hold credits for future trips.
• Participants may nominate another person to take their place; however, arranging a replacement remains the participant’s responsibility, not Women Want Adventure’s.

Trip Cancellations by Women Want Adventure

If Women Want Adventure cancels a trip (including due to weather, safety, or provider circumstances), participants will receive a refund.

Transfer Terms

If you choose to transfer your booking or accept a new date offered due to a change in weather or other circumstances, your booking remains subject to the original Terms and Conditions of your initial booking date.

YOGA ESCAPE Trip Terms 

Kosciuszko Hiking & Yoga Terms & Blue Mountains Escapes

• Cancellations must be communicated in writing.
• Deposits are non-refundable but may be transferred to a future trip within the same Kosciuszko Hiking Trip category, subject to availability, if cancellation occurs more than 60 days prior to departure.
• Both the deposit and balance payment will be forfeited if cancellation is within 60 days of the departure date.
• No refunds will be issued for unused services if a participant leaves the trip after it has commenced.
• There are no refunds for participants who fail to join a trip, join after departure, or leave before its conclusion.
• Failure to pay the full amount 60 days prior to departure will be treated as a cancellation of the booking.

Payment:

• A deposit is required at the time of booking.
• The remaining balance is due 60 days before the departure date.
• Bookings may be cancelled if the balance is not paid by the due date.
• All payments must be made in Australian dollars.
• Confirmation emails are sent following the acceptance of the deposit.

Transfers:

• The non-refundable deposit can be transferred to another person, but not to an existing booking or a different trip at a later date.
• Transfers are allowed to the same trip on a later date of the same year period, based on availability.
• Transfer requests must be made at least 60 days before the original departure date and must be in writing.
• A transfer fee of $100 + GST applies.
• Transfer may incur additional costs due to price, accommodation, or operational cost increases.
• Transfer requests received less than 60 days before the original departure date will not be accepted, and 100% of the payment will be forfeited.

Transfer terms: If you choose to transfer your booking or accept a new date offered due to a change in weather or other circumstances, your booking remains subject to all existing Terms and Conditions.

Multi-day Trip Terms

• Ningaloo Whale Shark 

• Hinchinbrook Island Trip

It is required that cancellations be in writing. The following conditions apply to cancellations:

A non-refundable deposit may be transferred to a future trip on the same trip you booked if you cancel more than 90 days before departure, subject to availability and within the same calendar year or following year if outside 90 days only. Your non-refundable deposit and balance payment will be forfeited if you cancel within 90 days of your departure date.

Any unused services will not be refunded if you leave a trip after it has begun. No refunds will be given if you do not join a trip, join it after departure, or leave it before it ends. You will be considered to have cancelled your booking if you fail to pay the final amount on time (90 days prior to departure). 

Trip payment

A deposit is required at the time of booking. 90 days prior to departure, the balance is due. We reserve the right to cancel your booking if this balance is not paid by the due date. The payment must be made in Australian dollars. A confirmation email will be sent once your deposit has been accepted.

Transfers

The non-refundable deposit may be transferred to other persons however it can not be transferred to an existing booking or a different trip at a later date. We offer transfers to the same trip at a later date of the same calendar year, if available or following year if outside 90 days. Transfer requests must be made at least 90 days prior to your departure date in writing. To complete the transfer, there will be a $300 + GST transfer fee. It is important for you to be aware that you may be liable for any increase in prices, accommodation, or other operational costs. In the event that your request to transfer is received less than 90 days prior to your original departure date, no transfer will be allowed and 100% of your payment will be forfeited.

Transfer terms: If you choose to transfer your booking or accept a new date offered due to a change in weather or other circumstances, your booking remains subject to all existing Terms and Conditions.

Murramarang Trip Terms 

It is required that cancellations be in writing. The following conditions apply to cancellations:

The trip deposit is non-refunable or trasnsbale once a booking has taken palce. 

Trip payments for larger trips:

A deposit is required at the time of booking. 70 days prior to departure, the balance is due. We reserve the right to cancel your booking if this balance is not paid by the due date. The payment must be made in Australian dollars. A confirmation email will be sent once your deposit has been accepted.

Payment Terms:

In order to confirm your Murramarang Trip booking, you are required to complete a booking form online and make a deposit payment of $550 inc GST per person (in the booking currency AUD). 

In the event that Women Want Adventure cancels and the trip due to minimum numbers not being met, or the trip is cancelled by unsafe weather conditions, Women Want Adventure will refund in full any payments made by you. Women Want Adventure reserves the right to cancel any trip prior to departure due to weather in which case any payment made by you will be refunded in full and you will not be entitled to make any further claims related to such a cancellation, including but not limited to compensation or damages, for any loss, consequential or indirect damage, expenses, loss of time or inconvenience, loss of opportunity or loss of enjoyment which may result from such cancellation

Final payment is due at least 70 days prior to the departure date of the trip (or the amended departure date of the trip) and an online booking gateway to finalise payment will be sent to you for this purpose prior to 70 days. 

Credit card payments are accepted. Merchant fees and bank surcharges may apply.

Transfer or Cancellation by you

If you wish to cancel your trip, we ask that you notify us immediately in writing. Cancellation will take effect upon receipt by Women Want Adventure of your written notice.

If the cancellation is made more than 70 days prior to the expedition departure date, you will forfeit your Deposit paid by you to Women Want Adventure. If cancellation is made less than 70 days prior and final payment has been made the follow terms apply for 

• If you cancel more than 70 days before your departure date, your deposit will be retained
• In the event of a cancellation within 40-69 days of your departure date, 50% of the remaining balance will be refunded (less the deposit)
• If you cancel within 40 days, there will be no refund of final amount paid

Transfer terms: If you choose to transfer your booking or accept a new date offered due to a change in weather or other circumstances, your booking remains subject to all existing Terms and Conditions.

International Trip Terms — Thailand 

• A non-refundable deposit is required at the time of booking to secure your place.
  This deposit is non-refundable and non-transferable due to fees paid to our international partners, logistics, and pre-paid operational costs.
• Final payment is due 90 days before departure.
• Failure to pay the final balance by this date may result in the cancellation of your booking without refund.

Cancellations by the Participant

All cancellations must be received in writing. The following conditions apply:

Time Before Departure	Refund Entitlement
More than 90 days	Deposit retained; any additional payments refunded
70–90 days	50% refund of the final balance (less deposit)
69 days or fewer	No refund available

If you cancel after the trip has commenced, no refund will be issued for unused services.

Cancellations by Women Want Adventure

Women Want Adventure reserves the right to cancel an international trip if:

• Minimum participant numbers are not met (with at least 30 days’ notice), or
• External events make it unsafe or impossible to operate, including force majeure circumstances (see below).

If we cancel a trip more than 30 days before departure, you may:

• Receive a refund of your final payment, less any unrecoverable costs already paid to subcontractors, accommodation providers, or local operators; or
• Transfer your booking to a later departure of the same trip (subject to availability).

If cancellation occurs within 30 days of departure due to force majeure, no refund will be provided for deposits or balances already paid, as these funds are allocated to international partners and suppliers. Please insure you have your mandatory comprehensive travel insurance

Force Majeure

A force majeure event includes (but is not limited to) natural disasters, fires, floods, pandemics, government restrictions, strikes, civil unrest, acts of terrorism, or any other circumstance beyond our reasonable control.

In such cases, Women Want Adventure:

• May suspend, postpone, or cancel all or part of a trip itinerary;
• Is not liable for delays, losses, or additional expenses incurred; and
• Is not obliged to refund deposits or balance payments where funds have been committed to third-party operators and cannot be recovered.

Antarctica Trip Terms

Please carefully read and ensure you understand the following Terms & Conditions as they set out the basis upon which we accept all bookings with our partner, Aurora Expeditions.

The following are important terms that you should be particularly aware of:

If you decide to travel with Women Want Adventure and Aurora Expeditions and make payment for an expedition, you do so with the understanding that you have accepted these Terms & Conditions, including amendments to the Terms & Conditions that may be made by Women Want Adventure and Aurora Expeditions from time to time and shared with you. You should check Aurora’s website for the most updated terms and conditions here.

Booking Confirmation and Payment Terms:

Women Want Adventure does not take any payments from clients. All deposits and final payments are arranged with Aurora Expeditions.

To confirm your booking, you are required to complete a booking form and make a deposit payment of $2,500 per person (in the booking currency of USD) within 7 working days of booking (“Deposit”). For the avoidance of doubt, no booking can be confirmed until such time as the booking form and the Deposit are received by Aurora Expeditions.

To confirm your participation in sea kayaking, a deposit of $250 (in the booking currency) per person per activity is required. The activity deposit is in addition to the Deposit required to confirm your place on the expedition, and the deposit for the activity is only refundable if the activity is canceled due to minimum numbers not being reached or the activity is canceled by a third party.

In the event that Aurora Expeditions cancels sea kayaking due to minimum numbers not being met, or the activity is canceled by a third party, Aurora Expeditions will refund in full any payments made by you for that activity or trek unless you inform us that you wish for the amount to be credited towards the final balance of your expedition.

Final payment is due at least 90 days prior to the departure date of the expedition (or the amended departure date of the expedition), and an invoice will be sent to you for this purpose by Aurora Expeditions.

Credit card payments are accepted. Merchant fees and bank surcharges may apply.

Booking Transfer or Cancellation by You:

If you wish to cancel your expedition, you must notify Women Want Adventure in writing. Cancellation will take effect upon receipt by Women Want Adventure and Aurora Expeditions of your written notice.

If the cancellation is made more than 90 days prior to the expedition departure date, you will forfeit your Deposit paid by you to Aurora Expeditions. If cancellation is made less than 90 days prior to the expedition departure date, you will be liable to pay the full price of the expedition within 7 days of providing your notice of cancellation to Aurora Expeditions.

Summary Terms for the Antarctica Trip:

- The Deposit is non-refundable or transferable.
- All prices are quoted in USD per person based on Twin share.
- Prices include all Port Charges & Government Taxes.
- A 150% Single Supplement rate will be charged on all stateroom categories should you book a solo stateroom.
- Future Cruise Vouchers cannot be used on Group Bookings.
- The only combinable discounts with Group Contract Bookings are Early Bird Discounts and Loyalty Discounts.
- Stateroom numbers are not guaranteed and can be changed at any time.
- Downgrading to a lower stateroom category is not permitted.

For further details of the terms with Women Want Adventure and Aurora Expeditions, click here. 

Illness or injury 

If you are prevented from attending a trip as a result of illness, injury, the death of an immediate family member, jury service, or other reason beyond your control which we consider significant, we will agree to your booking being transferred to another person who satisfies all the conditions applicable to the trip, provided that:

• you and the other person accept liability for full payment of the trip price and any additional costs arising from the transfer; and

• you give us at least 30 days written notice of the proposed change.

• If the conditions in clause are not met, then cancellation charges and fees apply 

Flexibility

You appreciate and acknowledge that the nature of this type of trip requires considerable flexibility and you should allow for alternatives. The itinerary provided for each trip is representative of the types of activities contemplated, but you agree that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.

Authority 

Trips are run by our team of guides and in some circumstances sub-contacted individuals. The decision of the guide/s is final on all matters likely to affect the safety or well-being of any client participating. If you fail to comply with a decision made by your guide, or interfere with the well-being or mobility of the group, the guide may direct you to leave the trip immediately, with no right of refund. We may also elect not to carry you on any future trips booked. You must at all times comply with the laws, customs, and drug and alcohol regulations on the trip.

Limitation of liability

We contract with a variety of companies, government agencies and individuals to assist in the running of our trips as agents. We are not responsible for the acts and omissions of these third parties nor, to the extent permitted by law, are we liable for any liabilities, damages, losses, and expenses, whether direct or indirect, you suffer as the result of the acts or omissions of our third party service providers.

To the fullest extent permitted by law:

(a)   any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your making a booking with us, participation in a trip, or any breach of the Agreement, is excluded;

(b)   you release Women Want Adventure and its officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us and them arising out of or in connection with your making a booking, participation in a trip or breach of the any guarantee, condition or warranty which would otherwise be implied by law into this Agreement, is excluded.

Travel insurance

All international trips (Thailand), along with Ningaloo Reef and Hinchinbrook Island kayaking require travel insurance. You must provide evidence that you have obtained personal travel insurance covering all activities you expect to participate in. For all our trips, including day trips and overnight stays, insurance is highly recommended. The trip price does not include personal travel insurance. 

For all dates of travel with the Women Want Adventure, you must have travel insurance with a minimum medical, evacuation and repatriation coverage of AUD$200,000. This insurance must cover personal injury and emergency medical expenses. Prior to your departure, our team will check in with you to ask for your insurance policy number to ensure you have sufficient insurance in place. You are strongly recommended to extend your coverage to include cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay or inconvenience while travelling. You acknowledge that insurance coverage is not included in the cost of any trip offered by Women Want Adventure and you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s) and activities included in your booking so that the insurer may provide appropriate coverage.

Waiver 

Waivers are required for all of our trips. Failure to sign or properly complete the Women Want Adventure waiver may result in you being unable to start the trip with the cancellation consequences outlined above. If there is a change in any of the information you have supplied when you made a booking, including on the Women Want Adventure Waiver, you must notify us immediately.

Depending on the activities in your chosen trip, you may also be required to sign a waiver by one of our third party service providers. Failure to sign or properly complete such a waiver may result in you being unable to start the trip or take part in that day’s activities. We will not be liable for any expenses you have incurred.

Privacy

Any personal information that we collect about you may be used for any purpose associated with the operation of a trip or to send you marketing material in relation to our events and special offers. The information may be disclosed to our agents, service providers or other suppliers to enable us to operate the Trip. We will otherwise treat your details in accordance with our privacy policy (available for viewing on our Website).

Images

By booking a trip, you agree that Women Want Adventure may use your iImages for promotional purposes, including but not limited to our website and printed material, without charge. In the event that you do not wish for your image to be used for these purposes, please notify us in writing.

Feedback 

If you have a complaint about your trip please inform your guide at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means then any further complaint should be put in writing to us within 30 days of the end of the trip. 

Indemnity

You agree to defend, indemnify, and hold Women Want Adventure, its guides, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the trip and Services or your breach of the Agreement.

General Provisions 

These booking conditions are governed by the law of New South Wales and the parties submit to the jurisdiction of the laws of that state. If part or all of any of the booking conditions is illegal or unenforceable it will be severed from the Agreement and will not affect the continued operation of the remaining provisions of the Agreement. These terms and conditions and the Women Want Adventure Waiver constitute the entire Agreement between the parties and supersede all other agreements, representations or understandings between the parties.

In accepting these booking conditions, you acknowledge that you have read and understood them.